Costa Mesa Dentist talks understanding your explanation of benefits (EOB)
By Libby Dahl, Office Manager
Delta Dental Sample EOB
We accept all PPO insurances at Advanced Dental Care! If you are using dental insurance at your dental visits, you will receive an Explanation of Benefits or EOB either by mail or email shortly after your visit. EOBs can be confusing, because they look a lot like invoices (and nobody likes invoices!). An EOB is provided to patients covered by insurance to explain what services were rendered by a provider and what the insurance company paid for on behalf of the patient.
Learning how to read EOBs is very useful to making sure you are aware of what your insurance company covers for you and instances where they did not pay for a service. A standard dental EOB will have the subscriber’s name, the patient’s name, your member ID, and the claim number. It is important to make sure that your information is correct so there are no mix-ups with another patient.
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Opening and owning your own business is a huge task (as we’ve learned), but the reward from our line of work is one of the most rewarding experiences anyone could ever have at a job. Our patients welcomed us with open arms and open hearts when Dr. Jorgenson took over the practice last July. We were eager to meet everyone and also to show our patients a different dental experience than they may have had in the past. Dr. Jorgenson has a pretty simple philosophy when it comes to dentistry and patient care. He always ensures that our staff is prepared for the patient’s visit as best as possible before they arrive and goes to extra lengths to accommodate any special requests our patients might have (like no cold water, wants to listen to 90s pop music only, is nervous and needs extra TLC, etc.). When patients are in our office, they are our number one priority. You will be greeted by our front office staff and get settled in by one of our Registered Dental Assistants Jayme, Rose, or Brittany.
